Shipping Policy.

Delivery times are typically 3-10 business days via regular post. Note there may be delays due to restrictions, please refer to the Australia Post website here for updated information.

For standard deliveries, if your parcel has taken longer than the typical delivery time of 3-10 business days, we highly recommend that you raise an enquiry directly with Australia Post and quote the tracking number provided. Unfortunately, once the item leaves our warehouse we have no control of where it is, neither can we trace back to get more detailed information on top of what is provided with the Australia Post website.

Note that delivery time frames may be longer for WA, NT and North QLD areas.

Shipping Options:

We strive to offer you the best shipping options, no matter where you live and so we have partnered with Australia Post for all domestic and international shipments.

The time frame for order delivery is divided into two parts:

  • Processing time (1-2 Business Days): Order verification, tailoring, quality check and packaging takes between 24 – 48 hours, excluding weekends to process. Please note, during sale periods or state-wide lockdown this may take slightly longer. If you have nominated to ‘click and collect’ your order, you will receive an email confirmation that your order is ready to collect.
  • Shipping time (3-7 Business Days): This refers to the time it takes for items to be shipped from our warehouse to all local destinations except rural areas (5-8 Business Days). As for international deliveries, this usually takes about 10+ business days via regular Air Postage. For more information on International delivery time estimates, refer to Australia Post’s website here.
  • Express Shipping (1-4 Business Days): The standard processing time typically applies, provided orders are placed by 12PM AEST (excluding weekends). Information for express international shipping is available upon request.